Updated October 1, 2025 to reflect changes in our procedures.
Taking the first step toward therapy can feel big—but we’re here to make it simple. Whether you’re managing stress, anxiety, depression, or other life challenges, Primary Health Care (PHC) offers accessible, compassionate behavioral health services for anyone in our community.
You do not need to be an existing PHC medical patient to receive care. Our therapy services are now open to everyone, regardless of where you get your medical care.
Getting Started
When you call your preferred PHC location, our staff will help you schedule a first appointment with one of our licensed therapists.
At your first visit, you’ll complete an assessment with your therapist, who will work with you to identify your goals and create a care plan that fits your needs. You no longer need to meet with a Behavioral Health Consultant before starting therapy—everything begins directly with your therapist.
Insurance and Cost
- PHC accepts most insurance plans, including Iowa Medicaid.
- If you don’t have insurance, you may qualify for our sliding fee scale based on income and family size.
- Interpreter services are available at no cost.
Your First Therapy Appointment
Your first visit usually lasts about an hour. During this time, your therapist will:
- Learn more about what brings you in
- Talk about your current challenges and supports
- Discuss your goals for therapy
- Create a plan for your next sessions
Each person’s experience is unique, and your therapist will tailor your care to your needs and preferences.
After Your First Visit
Together, you and your therapist will decide how often to meet. Some people benefit from weekly sessions; others meet less frequently.
Our goal is to make care flexible, supportive, and accessible—without long waitlists.
Addressing No-Shows
We understand that life can be unpredictable, and there may be times when you can’t make it to your appointment. However, missed appointments can disrupt your progress and make it harder for others to access care.
- Communication is Key: If you know you won’t be able to attend an appointment, please let us know as soon as possible. This allows us to offer the slot to someone else who may be waiting for care.
- Importance of Commitment: Consistently attending your therapy sessions is important for your mental health journey. If you’re having trouble staying committed, talk to your therapist—they’re here to help you navigate any challenges.
We’re Here for You
At Primary Health Care, we’re committed to supporting your mental health journey. From your first meeting to ongoing therapy sessions, we’re with you every step of the way. We know that establishing mental health care can be a big step, but you’re not alone—we’re here to help you achieve a healthier, happier life.
Ready to Get Started?
Call your preferred location below to schedule your first appointment.
We’re here to help you take that next step toward feeling better.